Legal notice

Legal Disclaimer

Last updated: [Month Day, Year]

This Legal Disclaimer applies to the Granarbol website, products, product descriptions, images, videos, instructions, advertisements, and other content provided by [Company Legal Name] to customers in the United States.

1. General Product Information

Granarbol steam cleaners are household cleaning appliances intended for use on compatible surfaces and materials.

We make reasonable efforts to ensure that product descriptions, specifications, images, videos, prices, and other information on this website are accurate and current. However, minor differences may occur due to manufacturing variations, product updates, photography, display settings, or model configurations.

We reserve the right to correct errors and update product information or specifications at any time.

2. Important High-Temperature Steam Warning

WARNING: Granarbol steam cleaners generate high-temperature steam and may contain hot water during and after use. Improper use may cause serious burns, scalding, electric shock, fire, personal injury, or property damage.

Never direct steam toward:

  • People or animals
  • Your hands, face, or other body parts
  • Electrical outlets, plugs, wiring, or appliances
  • Flammable materials, liquids, or gases
  • Surfaces that may be damaged by heat, moisture, or pressure

The nozzle, hose, attachments, water tank, safety cap, and surrounding components may remain hot after the appliance has been turned off.

Disconnect the appliance from the power supply and allow it to cool completely before opening, refilling, draining, cleaning, changing attachments, or storing it.

Unexpected release of steam or hot water is a recognized burn risk associated with steam-cleaning appliances, so this warning should also appear prominently on the product page, packaging, appliance, and instruction manual—not only in this disclaimer.

3. Read and Follow All Instructions

Customers must read and follow the instruction manual, product labels, operating directions, maintenance requirements, and safety warnings before using the product.

Do not use the appliance if:

  • The power cord, plug, hose, nozzle, housing, tank, or attachment is damaged
  • The appliance is leaking
  • Steam or hot water escapes unexpectedly
  • The appliance has been dropped or damaged
  • The product produces an unusual smell, sound, smoke, or excessive heat
  • Any safety component appears damaged or does not operate correctly

Stop using the appliance immediately if a malfunction occurs. Unplug it safely and contact Granarbol customer support.

4. Electrical Safety

Use the appliance only with the voltage, frequency, outlet, and electrical supply specified on the product label and in the instruction manual.

Do not:

  • Immerse the appliance, cord, or plug in water
  • Touch the plug or operate the appliance with wet hands
  • Pull, carry, or suspend the product by its power cord
  • Use a damaged outlet, plug, adapter, or extension cord
  • Operate the appliance near standing water
  • Leave the appliance unattended while plugged in
  • Modify the plug, cord, heating system, or safety components

Use a properly grounded outlet where required by the product design and applicable instructions.

5. Water Tank and Pressure Safety

Do not overfill the water tank.

Never open the water tank, boiler, safety cap, or any pressurized component while the appliance is operating, pressurized, or hot.

Before opening or refilling the appliance:

  1. Turn off the appliance.
  2. Unplug it from the electrical outlet.
  3. Release any remaining pressure according to the instruction manual.
  4. Allow the appliance to cool completely.
  5. Open the tank or cap only as instructed.

Use only water or other substances expressly permitted in the instruction manual for the specific Granarbol model.

Do not add detergents, fragrances, alcohol, bleach, oils, descaling chemicals, or other substances unless specifically approved for use with that model.

6. Surface Compatibility

Steam, heat, moisture, and pressure may damage certain surfaces or materials.

Before use, review the surface manufacturer’s cleaning instructions and test the appliance on a small, hidden area.

Do not use the product on materials that may be damaged by steam, including certain:

  • Unsealed or unfinished wood
  • Waxed, polished, or painted surfaces
  • Delicate fabrics
  • Leather
  • Wallpaper
  • Laminates
  • Cold glass
  • Electronics
  • Heat-sensitive plastics
  • Adhesive-backed flooring or materials

Granarbol does not represent that every surface or household item is suitable for steam cleaning.

7. Children, Pets, and Vulnerable Persons

Keep the appliance, cord, hot water, steam, and attachments away from children and pets.

The appliance is not a toy. Children must not operate, clean, maintain, or play with the product.

Use additional caution when operating the appliance near children, older adults, persons with reduced physical, sensory, or mental capabilities, or pets.

8. Cleaning, Sanitizing, and Performance Claims

Cleaning results may vary depending on:

  • Product model
  • Steam temperature and pressure
  • Heating time
  • Surface type and condition
  • Type and age of stains
  • Water quality
  • Cleaning technique
  • Attachment used
  • Maintenance and descaling

Unless Granarbol expressly states otherwise and has appropriate supporting evidence for the specific product and claim, Granarbol does not guarantee that a steam cleaner will sterilize, disinfect, sanitize, or eliminate all bacteria, viruses, mold, allergens, pests, or microorganisms.

Statements such as “kills 99.9% of germs,” “sterilizes,” or similar objective performance claims should only be used when supported by reliable evidence applicable to the specific product and conditions of use. Under FTC guidance, advertisers must have a reasonable basis for both express and implied objective claims before publishing them.

Granarbol products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

9. Demonstrations, Reviews, and Testimonials

Product photographs, videos, demonstrations, reviews, testimonials, and before-and-after examples illustrate individual uses or experiences.

They do not guarantee that every customer will achieve the same results.

Reviews and testimonials reflect the opinions and experiences of the individuals who submitted them. Any material connection, sponsorship, free product, affiliate arrangement, or paid endorsement will be disclosed where required by applicable law.

10. Maintenance, Modifications, and Repairs

Customers are responsible for properly operating, cleaning, maintaining, descaling, and storing the appliance in accordance with the instruction manual.

Use only compatible or approved parts and attachments.

Do not:

  • Disassemble or modify the appliance
  • Bypass a safety device
  • Repair electrical or pressurized components without appropriate qualifications
  • Use unauthorized replacement parts
  • Continue using a damaged or malfunctioning appliance

Unauthorized modification, repair, or misuse may create a risk of injury and may affect any applicable warranty.

11. Shipping Statements

Any shipping or delivery estimate displayed on our website is an estimate and is subject to carrier delays, weather, address issues, inventory availability, and other circumstances.

However, we will only advertise a shipping timeframe when we have a reasonable basis to expect that orders can be shipped within that period.

When an order cannot be shipped within the promised timeframe, applicable federal rules may require us to notify the customer and offer the choice of consenting to the delay or canceling the unshipped order for a prompt refund.

Be careful here: “3–7 business days” should clearly state whether it means processing time, shipping time, or estimated delivery time.

12. Limitation of Liability

To the fullest extent permitted by applicable law, [Company Legal Name] will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from:

  • Misuse or improper operation
  • Failure to follow instructions or warnings
  • Use on unsuitable surfaces
  • Unauthorized repairs or modifications
  • Use of incompatible parts or accessories
  • Failure to maintain or descale the appliance
  • Use contrary to the product’s intended purpose

Some states do not allow certain exclusions or limitations of incidental or consequential damages. Therefore, some of the above limitations may not apply to you.

Nothing in this disclaimer limits or excludes liability that cannot lawfully be limited or excluded under applicable federal or state law.

13. No Waiver of Consumer Rights

This disclaimer does not waive or restrict any rights or remedies available to customers under applicable United States federal or state law.

Customers may have additional rights depending on the state in which they reside.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, payment processors, shipping carriers, marketplaces, social media platforms, or other services.

Granarbol does not control and is not responsible for the content, availability, security, privacy practices, products, or services of third parties.

15. Intellectual Property

Unless otherwise stated, all Granarbol trademarks, logos, product images, videos, text, graphics, manuals, product designs, and website content are owned by or licensed to [Company Legal Name].

They may not be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written authorization.

16. Changes to This Disclaimer

We may update this Legal Disclaimer from time to time.

Changes will become effective when the revised disclaimer is published on this page. The “Last updated” date will identify the most recent revision.

17. Contact Information

For questions regarding this Legal Disclaimer or the safe use of Granarbol products, contact us at:

Brand: Granarbol
Company: [Full Legal Company Name]
Email: service@granarbolhome.com
Mailing address: [Business Mailing Address]
Telephone: [Customer Service Phone Number]