Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Locations
We currently ship our products to customers in the following countries:
- 🇺🇸 United States
- 🇬🇧 United Kingdom
- 🇩🇪 Germany
We are continuously working to expand our shipping coverage and bring our products to more customers worldwide.
Shipping Time
Our estimated delivery time is:
| Shipping Region | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| United Kingdom | 3–7 business days |
| Germany | 3–7 business days |
Delivery times may vary slightly depending on your location, customs processing, weather conditions, or other unexpected delays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can use the tracking information to check your order status and estimated delivery date.
Customs, Duties & Taxes
For orders shipped to the United States, United Kingdom, and Germany, any applicable taxes, customs fees, or import duties will be handled according to local regulations.
Customers are responsible for any additional charges that may apply during customs clearance.
Delayed or Lost Packages
While we work with reliable shipping partners to ensure timely delivery, delays may occasionally occur due to factors outside of our control, such as weather conditions, carrier delays, or customs inspections.
If your order has not arrived within the expected delivery timeframe, please contact our customer support team at:
Email: service@granarbolhome.com
We will be happy to assist you.
Address Accuracy
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Thank you for choosing Granarbol. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.